Wireless Anywhere Pty. Ltd. is a Distribution Management Partner (DMP) for Vodafone. It specializes in managing and supporting independent Vodafone dealers Australia wide.
Frances Quinn, Sales, Service and Operations Manager of Wireless Anywhere, looks for candidates with a positive, enthusiastic attitude and passion when hiring new team members. The Wireless Anywhere group is a family based and very unique company. Despite having grown from 27 to 50 people in the past year, it is still operating as a small business. When hiring, Frances focuses on both the cultural fit and attitude of the candidates. With no strict hierarchy and no definitive segmentation between job functions, teamwork is very important to the success of the company.
Frances says, “We are all very close and like each other as people. We are looking for someone to fit the culture and get along with everyone above anything else. It is important for candidates to be able to do the job, but it just won’t work if they don’t fit the culture. “
ATTRACTION AND RETENTION CHALLENGES AND GOALS:
For Frances, time restrictions are the biggest challenges she faces in running her own recruitment campaign. Like many managers, Quinn is in charge of running a number of projects at any given time. Consequently, finding enough time to launch a recruitment campaign, screen resumes, conduct phone interviews, and then interview candidates is just not feasible. This becomes even more of a challenge when filling positions where a very specific skill set is required.
For Frances and the team at Wireless Anywhere, they are looking for new family members, not just someone to come in for a short period of time to do a job. It is important for them to consider each candidates’ potential for long-term growth. Having doubled in size in the past year, the company focuses on finding like-minded employees who can contribute to the small business feel of a rapidly growing organization. Passion and attitude are key elements to the success of their new hires. Rookie Recruits helps the company find these candidates.
HOW ROOKIE RECRUITS HELPS OVERCOME THESE CHALLENGES AND ACHIEVE THESE GOALS:
Having maintained a long-term and mutually beneficial partnership with Rookie Recruits, Frances is confident that Rookie Recruits has a solid understanding of Wireless Anywhere and the type of candidates Wireless Anywhere is looking for.
With a proven track record of placing high caliber candidates, Frances is confident that the Talent Team at Rookie Recruits has the expertise in screening and interviewing candidates, referring only those who will be the right fit for Wireless Anywhere, faster than Frances could do on her own. According to Frances, “Essentially Rookie Recruits creates a shortcut. They are able to make snap decisions from their phone conversations with candidates, and they know exactly what we are looking for. If we were to do this on our own it would take longer, and we would have a less successful hit rate.”
The opportunity cost of time lost by doing the recruiting herself is just not worth it. For Frances, “The recruitment fees work out being cheaper than if I were to do it on my own. Every hiring manager has the option to do his or her own recruiting, but I choose to use Rookie Recruits to help me find the candidates I need.”
ROI OF ROOKIES:
Rookie Recruits finds prospective family members for Wireless Anywhere. This means that the people placed in the positions at Wireless Anywhere have a long-term future with the company. Because of the rapid growth in the company, it is important for the company to hire talent who shares the same vision. Rookie Recruits provides candidates who are passionate about starting their careers and who have the desire to develop and grow within Wireless Anywhere. This saves time and money for Wireless Anywhere, decreasing the turnover rate and ensuring the stability of the Wireless Anywhere family.
Frances appreciates the unique model Rookie Recruits offers. Working in Telco, there is no shortage of contacts with recruiters. However, “After working with a number of agencies and a lot of agents, I would always recommend Rookie Recruits.”